Terms & Conditions
Effective Date: April 6, 2026
These Terms and Conditions ("Terms") govern your access to and use of the DOLO mobile application and website (collectively, the "Service"), operated by Cohesyn ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 13 years old (or 16 in the European Economic Area) to use the Service. By using DOLO, you represent that you meet this age requirement and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization.
2. Account Registration
- You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
- You agree to provide accurate, current, and complete information during registration and to keep it updated.
- You must notify us immediately at support@trydolo.app if you suspect unauthorized access to your account.
- We reserve the right to suspend or terminate accounts that violate these Terms or remain inactive for an extended period.
3. Description of the Service
DOLO is an AI-powered voice journal and focus tracker that provides:
- Voice and text journaling with AI-generated transcriptions, summaries, and reflective prompts.
- Focus mode timer with streaks, goals, and achievement tracking.
- Social features including a friends leaderboard and XP system.
- Personalized AI-driven insights based on your journaling activity.
We reserve the right to modify, update, or discontinue any feature of the Service at any time. We will provide reasonable notice for material changes that significantly affect your use.
4. AI-Generated Content
4.1 Nature of AI Outputs
DOLO uses artificial intelligence to generate transcriptions, summaries, prompts, and reflective insights. You acknowledge that:
- AI-generated outputs may be inaccurate, incomplete, or inappropriate. You should review and verify any AI output before relying on it.
- AI outputs do not constitute professional advice of any kind, including but not limited to medical, psychological, legal, or financial advice.
- If you are experiencing a mental health crisis, please contact a qualified professional or your local emergency services. DOLO is not a substitute for professional mental health care.
4.2 Ownership of AI Outputs
Subject to these Terms, you retain ownership of the content you create using the Service, including AI-assisted outputs generated from your inputs. We do not claim ownership of your journal entries or the AI outputs derived from them.
4.3 AI Training
We do not use your personal journal content to train general-purpose AI models. For details on how your data is processed, see our Privacy Policy.
5. Acceptable Use
You agree not to use the Service to:
- Violate any applicable local, state, national, or international law or regulation.
- Generate, store, or distribute harmful, abusive, threatening, defamatory, or obscene content.
- Harass, bully, or intimidate other users.
- Attempt to circumvent security measures, reverse-engineer the Service, or access other users' data.
- Use automated scripts, bots, or scrapers to access or extract data from the Service.
- Interfere with or disrupt the integrity or performance of the Service.
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
- Use the AI features to generate content that is misleading, deceptive, or designed to cause harm.
- Attempt to extract, reconstruct, or reverse-engineer the underlying AI models or training data.
We reserve the right to investigate and take appropriate action, including suspension or termination of your account, for any violation of this section.
6. Intellectual Property
6.1 Our Property
The Service, including its software, design, text, graphics, logos, icons, AI models, and underlying technology, is owned by Cohesyn and protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.
6.2 Your Content
You retain ownership of the content you create on DOLO (journal entries, text inputs, etc.). By using the Service, you grant us a limited, non-exclusive, royalty-free license to process, store, and display your content solely for the purpose of providing and improving the Service. This license terminates when you delete your content or account.
6.3 Feedback
If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use them without restriction or compensation to you.
7. Subscriptions & Payments
- DOLO may offer free and paid subscription tiers. Paid features, pricing, and billing cycles will be clearly displayed before purchase.
- Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current billing period.
- Payments are processed through the Apple App Store or Google Play Store. Refunds are subject to the respective platform's refund policies.
- We reserve the right to change pricing with at least 30 days' notice. Price changes will not affect your current billing period.
8. Service Availability
We strive to maintain reliable access to the Service but do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control (including but not limited to natural disasters, network failures, or third-party service outages). We will make reasonable efforts to notify users of planned downtime in advance.
9. Termination
- By you — you may delete your account at any time through the app settings. Upon deletion, we will remove your data in accordance with our Privacy Policy.
- By us — we may suspend or terminate your access if you violate these Terms, engage in fraudulent or abusive behavior, or if required by law.
- Effect of termination — upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive (intellectual property, limitation of liability, indemnification, governing law) will remain in effect.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that: (a) the Service will meet your specific requirements; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) AI-generated content will be accurate, reliable, or complete; or (d) any defects in the Service will be corrected.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COHESYN AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
12. Indemnification
You agree to indemnify, defend, and hold harmless Cohesyn, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content you create or share through the Service.
13. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law provisions.
Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within 30 days, either party may pursue binding arbitration administered by a recognized arbitration institution, with proceedings conducted in English. Each party shall bear its own costs unless the arbitrator determines otherwise.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as a class, consolidated, or representative action. Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction.
14. General Provisions
- Entire agreement — these Terms, together with our Privacy Policy, constitute the entire agreement between you and Cohesyn regarding the Service.
- Severability — if any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
- No waiver — our failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision.
- Assignment — you may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
- Force majeure — we shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control.
15. Changes to These Terms
We may revise these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Effective Date" above. For significant changes, we will also provide notice through the app or via email. Your continued use of the Service after the revised Terms take effect constitutes your acceptance of the changes.
16. Contact Us
If you have any questions about these Terms, contact us at: